TSI Job Vacancies

Location: Office Location – Work from home, but will require travel to Southampton office approx. 2x per month.
Extensive world-wide travel will also be required.

Job Type: Permanent

Job Title: International Sales Manager

Salary: Available upon request

Overview

We are an international Marine Turbocharger Service company, with workshop locations in UK, Netherlands, Malta, Italy and Houston USA. Due to recent expansion of our group, we are looking for an experienced and driven Sales Manager to play a major part in delivering new customer growth to the business. This is an excellent opportunity for a sales professional with a minimum of 5 years’ experience in a professional sales role within the maritime industry.

The Role

As Sales Manager will work closely with the Sales Director and you will be responsible for developing new business opportunities whilst maximising opportunities from our existing customer base within defined territories.

Maintaining a target driven mentality is paramount, together with a strong focus on achieving clear goals and objectives. The role requires a high level of dedication, determination, and customer focus.

Summary

Identifying and qualifying new business based on our international targets.
Initiating sales over the phone and arranging online and local meetings within the territories.
Develop new business opportunities in conjunction with our sales team and international agents.
Extensive International travel to given territories. Approx 8-10 days travel/month within Europe.
Monitoring Customer performance.
Liaise with all relevant internal departments as necessary.
Promotion of our group facilities.
Weekly reporting and attending scheduled sales meetings (via Teams / in person) as required.
Must be proficient in English.
Knowledge of sales within the maritime industry.

The person

The role will be perfectly suited to someone who relishes the opportunity of engaging and communicating with clients from many different countries and likes to travel. Customer engagement will be via direct face to face meetings, over the telephone or by using Teams/Zoom meetings. You should have at least 10 years’ experience in the Maritime industry, preferably within a sales role.

You should be enthusiastic, dynamic and enjoy speaking to people and be happy to pick up the phone. Must be proficient in English and have a good understanding of technology to set up and participate in online meetings.

Excellent telephone skills. Able to build rapport and demonstrate empathy with our clients.
Speaking with clients each day.
Able to build relationships with a broad spectrum of people.
Confident, approachable, motivated, and ambitious.
A strong team player and able to work using your own initiative.
Strong computer skills.
Excellent attention to detail.

Progression

There is a career progression to this role. The successful candidate, showing the correct attributes and level of performance, would eventually be offered the position of Sales Director when the current Sales Director is due to retire. This is currently estimated at a period of 2-3 years.

Location: Southampton

Job Type: Permanent

Job Title: Commercial Assistant

Salary: Available upon request

Reporting to the Commercial Department

As a commercial assistant you will be required to perform commercial quotation related administrative tasks, prepare and correspond with customers as well as record and maintain data. Furthermore, they conduct telephone calls with customers, accept requests, prepare offers and communicate with all departments accordingly 

Duties: –

• Preparation and revision of frame agreements/pricing agreements for Commercial team
• Preparation of Sales Quotations and transmission to customer
• Liaise with procurement department on best pricing and preferred supplier activity 
• Logging information on CRM System 
• Following up on quotations and recording on CRM accordingly 
• Monitoring customer performance 
• Data Entry/Capture as required by Commercial department
• Updating price lists with approval of Commercial Director and distributing accordingly 
• Creating pricing agreements as instructed by Commercial Director
• Updating procurement department of parts requirements under instruction of commercial director i.e. reports of stock requirement
• General support to Commercial Director
• Data Entry/Capture
• I turbo Data entry where required.

The Person:-

• Strong Administration skills
• Good IT Skills
• Effective communicator both verbally and written 
• Attention to detail
• Presentation and accuracy of documents
• Confident in speaking / communicating with international clients
• Good customer service skills
• Multitasker
• Will have had a minimum of 2 years’ experience working in a commercial role particularly on preparation of sales quotations. 
• Ability to work under pressure

Location: Southampton, UK or Rotterdam, Netherlands Worldwide travel

Job Type: Permanent

Job Title: Field Service Engineer

Salary: Salary available upon Request

*Multiple Positions Available*

Company vehicle, tools, uniform, personal protective equipment, mobile phone and IT equipment

Twenty-one days paid leave (plus public holidays)

Background

A business specialising in the repair and service of marine exhaust gas turbochargers for the shipping industry has a vacancy for a Field Service Engineer to join their expanding dynamic company.

The Field Service Engineer will be based in the company’s workshop in the Southampton area. 

Travel to the company’s other workshops worldwide is expected. The position involves extensive international travel.  There will be a substantial time away from home with flexibility a must. 

The Role

• Is responsible for the service and repair of exhaust gas turbochargers
• Will be working on turbochargers installed in ships of all sizes and at land-based power plants
• Minimising downtime is critical. There will be times when the engineer will be required to work on a job for a sustained period to meet the customer’s needs
• Work in the company’s workshop and live within commuting distance

The Person

• To have a minimum of two years of experience working in a marine engineering position
• To have a minimum of two years of experience working on turbochargers manufactured by ABB/Accelleron, MAN or MET (essential)
• The experience of working on new generation turbochargers (desired)
• To be a problem solver and capable of working independently

• To be prepared to spend long periods of time away from home, including weekends with a flexible and positive attitude to work
• To be experienced in using measuring equipment, recording results and comparing against expected data
• Excellent written and spoken English with report writing skills
• To hold a driving licence 

Location: Southampton

Job Type: Permanent

Job Title: Service Administrator

Salary: Available upon request

The Role

As a Service Administrator, you will be responsible for all aspects of service administration to the company’s service department within a timely execution of service work worldwide.   Your primary duties include setting up service jobs, liaising with local port agents to ensure smooth vessel access for attending engineers, inclusive of AlfaPass and Limosa procedures, processing service orders, inclusive of the parts order process, inputting essential turbocharger data to the TSI I-Turbo system, and submitting service reports to TSI customers. You will undertake all other administrative tasks for the service department as instructed by the service manager to ensure that information is correctly and accurately communicated.  

You should maintain and have a positive, high-energy attitude and be self-confident to prioritise workload within high-pressure environments.  Attention to detail is crucial within this role. 

Summary:

• Ensuring all service jobs are set up within receipt of customer orders
• Processing of service orders the same day after receipt of customer orders
• Ensuring parts orders, for service-related jobs, are processed with TSI purchasing department with the correct specifications and information provided 
• Adding and moving field service jobs on TSI’s ‘outside works list’ to have accurate planning
• Submittance of service-related invoice checklists 
• Submittance of service reports asap after job and engineer / technical completion/approval
• Liaising with local port agents to ensure attending engineer’s details are passed on, within GDPR regulations, to enable engineer’s smooth attendance
• Obtaining travel / logistical options – air, sea, road – as applicable, to meet customer needs

Remuneration 

• Salary Available upon Request
• 21 Days holiday per year + Public bank holidays
• Medicash Subscription
• Pension contribution 

Objectives and Goals

• To ensure all aspects of service-related admin tasks, as above and instructed by the Service Manager, are adhered to within the timeframe set.
• To provide valued support to the service manager and service and sales development executive.

Location: Southampton

Job Type: Permanent

Job Title: Marketing Assistant

Salary: Available upon request

21 days holiday per year + Public bank holidays, Medicash Subscription, Pension Contribution  

The Role

We are looking for a bright enthusiastic individual to promote our worldwide activities to the shipping and PowerStation industries.  We’re looking for someone with excellent communication skills, attention to detail, creativity, and the ability to work under own initiative

The person

Someone with strong communication skills, computer literate with strong attention to detail. Previous marketing experience is required.

The Role

This is a role for someone who loves marketing and promotional tasks but isn’t afraid of the admin side of the role.  The role encompasses all aspects of marketing including carrying out verbal and written follow ups with clients and preparing and distributing mail outs to target markets. 

Day to day activities will include the following

• Assists the department with administrative tasks
• Direct quotes follow up with customers and produce report feedback to commercial department.
• Manages and maintains marketing databases and customer relationship management (CRM) software.
• Assists in creating marketing content, including blog posts, social media posts, newsletters, and promotional materials.
• Works with graphic designers and content strategists to create engaging visuals and copy.
• Monitors and manages social media accounts, including posting content and engaging with followers.
• Studies website and social media metrics and writes analytics reports.
• Conducts market research and competitive intelligence.
• Plans and execute marketing campaigns, including newsletters, digital ads, events, and sales.
• Collaborates with other departments as needed.

• Daily marketing by email or telephone correspondence, using automatic mailing system
• Helping to drive online traffic with web related campaigns in co-ordination with our outsourced specialists.   Issuing reports on the progress.
• Updating website with news releases, communicating with clients for feedback on companies’ performance.  
• Outsourcing of promotional material and providing budget 
• Assisting with organising Exhibitions and functions 

Location: Rotterdam

Job Type: Permanent

Job Title: Packer and Delivery Driver

Salary: Available upon Request

Monday to Friday 8am – 4pm with overtime available
Vehicle to carry out the role
Tools, uniform, personal protective equipment, mobile phone and access to IT equipment
Twenty-five days paid leave (plus public holidays)
On-site parking

Background

A business specialising in the repair and service of marine exhaust gas turbochargers for the shipping industry has a vacancy for a Packer and Delivery Driver to join our busy stores and warehouse department. The Packer and Delivery Driver will be based in the company’s workshop/warehouse in the Rotterdam area. Travel to the company’s other workshops/warehouses in Europe is expected.

The role:

• The correct locating and picking of goods from warehouse storage from a pick list
• The making of packing boxes, securely packaging of goods, weighing of packed boxes, and the labelling packed boxes
• The safe operation of the box making and laminating machines
• The safe loading of vehicles and movement of good within the warehouse
• The keeping of records of incoming and outgoing packages, checking for damage and the filing of delivery notes, invoices and documentation
• To carry out deliveries and intercompany transfer within Europe
• To assist with the general repairs and maintenance of the company’s buildings

The person:

• To have previous experience as a Packer and Driver or a Warehouse Operative (Desired)

• To have an attention to detail, the ability to work in a team with good time manage
• To have a full clean Driving Licence with the ability to confidently drive and travel throughout Europe
• To have a fork lift operator‘s licence and to be competent in warehouse forklift operations. (Desired). Training can be provided
• To have carpentry skills for the building of packing boxes
• To have the ability to work well with your hands
• To have the ability to use box making and laminating machines 

Location: Malta, Worldwide Travel

Job Type: Permanent

Job Title: Junior Technical Assistant

Salary: Available upon request

Working within the Technical Department, the role requires to assist the Technical Director of the department, assisting with: 

• Carryout training on turbocharger overhauls in workshop and onboard vessels 
• Providing assistance onboard for turbocharger works as required. 
• Coordinating technical requests/requirements, analysing them, and categorising accordingly  
• Assisting with drafting of reports for customers 
• Assisting with analysing engine parameters and diagnosing possible engine issues
• Assisting with Reviewing of engineer’s service reports 
• Drafting of technical service reports 
• Provide suggestions to help improve technical processes. 
• Assisting with monitoring engineers’ technical requirements 
• Assisting with creating training documents to be published and used in training school.
• Inputting and updating training matrix. 
• Setting up training plans for staff 
• Participate in projects and pursuit working meetings to provide technical input.
• Adopt analytical thinking processes with a strong problem-solving approach. 
• Adopt communications skills with an ability to articulate ideas, problems, and technical solutions in a way that non-technical people can understand.
• Participate in internal meetings and activities and provide support as may be requested and/or delegated.
• Travel within the region and beyond as required to implement project activities.
• Provide technical advice and support to the partners and other stakeholders as relevant on key issues.
• Support knowledge management processes within the project.